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Customer Service Administrator
Auckland

About the opportunity:

Our client is seeking a Customer Service Administrator to join their reputable vehicle training and licensing company. They are looking for someone who loves organisational tasks and is looking for a new challenge!

Role description:

As the Customer Service Administrator, you will be capable of being given direction to complete tasks to a high standard and timeframe. This role is varied and will include sending and responding to emails, chasing accounts and looking after the site.

Responsibilities will include:

  • Book training, send confirmations, follow up sales phone calls, and chase overdue payments (using company's system)
  • Answer phones, reply to emails, ensuring the site remains safe, clean and tidy daily
  • Assist instructors with forklift training as required

This role will suit someone with the following background / experience / qualities:

  • Competent in MS Office (excel, word, publisher, powerpoint, outlook)
  • Brilliant communication to build client relationships
  • Experience/ knowledge of Xero is preferred, but not a necessity as full training will be given
  • Full New Zealand drivers licence and own reliable transport
  • Honest, trustworthy, reliable and a team player

About the company:

Our client is a well-established training provider that strives to deliver high standards and an outstanding customer experience to their customers. Their company provides a comprehensive range of worksite training and licences from either their 2 Auckland sites, at the client's site or online.

What will they offer:

  • Be part of an easy-going and friendly team
  • A variety of work
  • Great hours! 7 - 5.30pm Wednesday to Saturday! The Saturday will alternate between the client's Penrose site (where you will be predominantly based) and their Henderson (West Auckland) site
  • Chance to attend dinner meetings once every 4-6 weeks so the entire team can get together
  • Access to the company's social club

To find out more:

If you are interested in finding out more about this role please apply below or email us at enquiries@twoticks.co.nz and quote reference number JO-2103-2124.

Would you like to apply to this job?

Apply for the Customer Service Administrator position


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